What is the typical usage of employee assistance programs related to credit?

Employee assistance programs (EAPs) typically focus on supporting the overall well-being of employees, encompassing mental health, work-life balance, and financial stability. Offering credit counseling services is a key function of these programs, as many employees face financial stressors that can impact their productivity and personal lives. By providing access to credit counseling services, EAPs help employees understand their credit situations, develop strategies for managing debt, and learn about responsible credit usage, which supports their financial well-being.

This service is particularly valuable because it equips employees with the knowledge and resources to make informed financial decisions. In turn, this can lead to improved focus and performance at work, reduced absenteeism, and overall enhanced employee morale. Other activities, such as entertainment during work hours, team-building exercises, or managing payroll systems, do not directly address the financial health of employees in the same critical way that credit counseling does.